Upcoming maintenance to call recording
THIS IS A SCHEDULED EVENT May 5, 21:00 MST - May 6, 04:00 MSTApr 5, 15:49 MSTScheduled - The Nextiva Engineering Team will be performing required maintenance to the hardware for call recording....
View ArticleUpcoming maintenance to call recording
May 6, 04:00 MSTCompleted - The scheduled maintenance has been completed.May 5, 21:00 MSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 28, 09:58...
View ArticleNextivaONE Phone Registrations
May 9, 11:08 MSTResolved - This incident has been resolved.May 9, 08:37 MSTMonitoring - A fix has been implemented and we are monitoring the results.May 9, 08:07 MSTInvestigating - A subset of Nextiva...
View ArticleUpcoming maintenance to call recording
THIS IS A SCHEDULED EVENT May 12, 21:00 MST - May 13, 04:00 MSTMay 10, 09:08 MSTScheduled - The Nextiva Engineering Team will be performing required maintenance to the hardware for call recording....
View ArticleNextOS Platform Login Issues
May 26, 12:25 MSTResolved - This incident has been resolved.May 26, 08:32 MSTMonitoring - A fix has been implemented and we are monitoring the results.May 26, 07:37 MSTInvestigating - A subset of...
View ArticleNextiva Support Number Issue
May 31, 10:00 MSTResolved - This incident has been resolved.May 31, 08:55 MSTInvestigating - We are currently experiencing an issue with inbound calls to our Nextiva Support number. Please utilize...
View ArticleNextOS Login Issues
Jun 6, 11:33 MSTResolved - This incident has been resolved.Jun 6, 11:12 MSTMonitoring - A fix has been implemented and we are monitoring the results.Jun 6, 09:59 MSTIdentified - The issue has been...
View ArticleUpcoming maintenance to Nextiva service
THIS IS A SCHEDULED EVENT Jun 19, 20:00 MST - Jun 20, 04:00 MSTJun 12, 12:49 MSTScheduled - The Nextiva Engineering Team will be performing required maintenance to ensure the health and stability of...
View ArticleNextiva Support Phone Issues
Jun 15, 15:57 MSTResolved - This incident has been resolved.Jun 15, 15:32 MSTMonitoring - A fix has been implemented and we are monitoring the results.Jun 15, 15:09 MSTInvestigating - We are currently...
View ArticleNextivaONE Call Control
Jul 14, 08:35 MSTResolved - This incident has been resolvedJul 14, 07:50 MSTMonitoring - A fix has been implemented and we are monitoring the results.Jul 14, 07:37 MSTIdentified - The issue has been...
View ArticleNextiva Fax Bridge Sending and Receiving Issues
Jul 27, 09:38 MSTResolved - This incident has been resolved. Users may need to reboot fax bridge devices to restore connectivity.Jul 27, 08:05 MSTMonitoring - A fix has been implemented and we are...
View ArticleNextiva Support Account Updates
Aug 18, 07:52 MSTResolved - This incident has been resolved.Aug 18, 07:21 MSTInvestigating - We are currently investigating an issue affecting our ability to assist customers in updating account...
View ArticleNextOS Platform and NextivaONE Login Issues
Aug 24, 12:10 MSTResolved - This Incident has been resolved.Aug 24, 10:18 MSTMonitoring - A fix has been implemented and we are monitoring the results.Aug 24, 09:45 MSTIdentified - The issue has been...
View ArticleNextivaONE and NextOS Admin
Oct 13, 18:05 MSTResolved - This incident has been resolved.Oct 13, 15:43 MSTMonitoring - A fix has been implemented and we are monitoring the results.Oct 13, 15:28 MSTUpdate - We are continuing to...
View ArticleNextOS Login Issues
Oct 18, 08:19 MSTResolved - This incident has been resolved.Oct 18, 07:52 MSTMonitoring - A fix has been implemented and we are monitoring the results.Oct 18, 06:58 MSTIdentified - A subset of Nextiva...
View ArticleNextOS Platform and NextivaONE login issues
Oct 20, 09:16 MSTResolved - This incident has been resolved.Oct 20, 08:21 MSTMonitoring - A fix has been implemented and we are monitoring the results. Users who are still experiencing issues may have...
View ArticleNextivaONE Communication History
Nov 8, 13:39 MSTResolved - This incident has been resolved.Nov 8, 10:55 MSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 8, 10:26 MSTIdentified - The issue has been...
View ArticleNextivaONE Communication History
Nov 10, 12:54 MSTResolved - This incident has been resolved.Nov 10, 12:18 MSTMonitoring - A fix has been implemented and we are monitoring the results. At this time communication histories are loading...
View ArticleNextivaONE and NextOS Platform Login and Loading Issues
Nov 15, 19:10 MSTResolved - This incident has been resolved.Nov 15, 17:56 MSTMonitoring - Access and login to all applications have recovered and we are now monitoring the results of restoration...
View ArticleNextivaONE Softphone Not Registering for Subset of Users
Jan 17, 12:24 MSTResolved - This incident has been resolved.Jan 17, 11:23 MSTMonitoring - The issue has been identified and a fix implemented. Users are advised to restart their session in order for...
View ArticleIntermittent One Way Audio Issues
Feb 6, 15:25 MSTResolved - This incident has been resolved.Feb 6, 14:15 MSTMonitoring - We are continuing to monitor the results. At this time users should no longer be experiencing intermittent...
View ArticlePactolus Inbound and Outbound Calling Failures
Feb 8, 11:14 MSTResolved - After continued monitoring and validation, there are no issues with inbound or outbound calling; this incident is resolved.Feb 8, 09:19 MSTMonitoring - A fix has been...
View ArticleUpcoming maintenance to Nextiva billing service
Feb 17, 04:00 MSTCompleted - The scheduled maintenance has been completed.Feb 16, 20:00 MSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 16,...
View ArticleNextivaONE Conversations Errors
Mar 8, 14:11 MSTResolved - This incident has been resolved.Mar 8, 13:52 MSTMonitoring - Conversations are loading as intended and we are no longer seeing issues within NextivaONE. We will briefly...
View ArticleNextiva Phone Registrations
Mar 11, 14:09 MSTResolved - This incident has been resolved.Mar 11, 13:08 MSTUpdate - We are continuing to monitor for any further issues.Mar 11, 13:08 MSTMonitoring - A fix has been implemented and we...
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